Terms and Conditions of Business

Terms and Conditions of Business

Doncaster Detectives

Doncaster Detectives' terms and conditions of business

Riding Research Ltd T/A Doncaster Detectives

Terms and Conditions of Business for Doncaster Detectives

Terms, Conditions and Cancellation Policy

  1. General
    • 1.1 These terms and conditions of contract constitute the sole agreement between Riding Research Ltd T/A Doncaster Detectives ("the Provider") and the Client in connection with all and any services provided by the Provider to the Client.
    • 1.2 No variation in these terms shall be effective unless notified by the Provider to the Client in writing.
    • 1.3 The Provider is a firm of private detectives and investigators and provides services including, but not limited to, tracing, surveillance, asset location, pre-employment checks, vehicle tracking, and process serving. All services provided by the Provider are provided in accordance with these terms and conditions.
    • 1.4 These terms and conditions shall be governed by English law and any dispute arising out of or in connection with them shall be determined by the English courts.
    • 1.5 This agreement constitutes the sole agreement between the Provider and the Client in relation to any services to be provided to the Client by the Provider.
    • 1.6 Because of the nature of surveillance work, the Provider cannot offer any guarantee or warranty that its work will be successful and does not do so.
  2. Services
    • 2.1 Prior to the commencement of work, the Provider and the Client shall agree what services the Client is to purchase and the Provider is to provide.
    • 2.2 The Provider shall commence work at a time to be agreed following consultation with the Client.
    • 2.3 The Provider makes no promise or warranty that the provision of the services will be uninterrupted, but will endeavour to provide the services as quickly as the circumstances of the individual case permit. Unless specifically agreed, time is not of the essence of the contract for the delivery of the agreed services.
    • 2.4 The delivery of the services shall be deemed to be complete either when the objective of the services has been achieved or when the Provider deems that delivery is complete.
    • 2.5 The Provider accepts no liability nor can it be held responsible for the loss of a subject whilst on surveillance.
  3. Payment
    • 3.1 Services must be paid for in advance and the Provider shall not be obliged to commence work until cleared funds are in its possession.
    • 3.2 The agreed charge for the services is exclusive of disbursements and other expenses incurred by the Provider during the performance of the services and these will be charged separately. Disbursements and other expenses will include the use of public transport, undercover expenses incurred during undercover work, fees and charges incurred in attending public or private functions necessary for the performance of the services, video editing, any other taxes, charges or tariffs necessarily incurred during the provision of the services, and any other expenses agreed in advance by the Client. A Client who has paid for these services by credit or debit card irrevocably authorises the Provider to charge the same card for any expenses due which have not been pre-paid.
    • 3.3 The Client agrees to indemnify the Provider against any damages, costs, other charges, and in respect of any additional service time incurred as a consequence of providing the services. If for any reason the Provider is unable to perform and/or deliver the services to the Client, a refund in full (if no services have been delivered) or in part (if partial services have been delivered) will be provided within 7 days after the Provider agrees to provide it.
    • 3.4 Any dispute in relation to any amount charged by the Provider must be notified to the Provider by the Client within 60 days of such charge being made. In the absence of notification in accordance with this paragraph, any charges made will be deemed to have been accepted for all purposes, and you consequently release the Provider from all and any liability and/or claim resulting from any such charging error or discrepancy.
  4. Default and Termination
    • 4.1 In the event that any sum due from the Provider to the Client remains unpaid for 7 days or more after the delivery of the Provider's invoice, the Provider may at its sole discretion terminate this agreement by informing the Client of its decision so to do.
    • 4.2 In the event that any sums remain outstanding under clause 4.1 above, irrespective of whether or not the Provider terminates this agreement, the Provider shall be entitled to charge interest on all monies outstanding at the rate of 2% per calendar month or part thereof from the date of invoice until payment.
    • 4.3 In the event that the Provider brings legal proceedings and/or takes any other recovery action against the Client to recover any monies due under this contract, including interest, the Client will indemnify the Provider against all and any legal, court and other costs incurred during or as part of the recovery process.
    • 4.4 Either party may terminate this agreement upon notice in writing if the other is in breach of any material obligation contained in these terms which (if the same is capable of being remedied) is not remedied within 7 days of written notice to the other party so to do.
    • 4.5 Either party may terminate this agreement forthwith upon giving written notice of its intention to do so to the other party if either party becomes bankrupt or makes a voluntary arrangement with its creditors or if in relation to either party an administration order is made or a receiver or administrative receiver appointed over any of its assets or undertaking or if, in the case of a limited company, a resolution or petition to wind it up is passed or presented or if a winding up order is made or if any other similar or analogous procedure in relation to either party is undertaken.
    • 4.6 In the event of any termination of this agreement howsoever occasioned, the right of the Provider to be paid for the services shall not be affected and upon termination by the Provider in accordance with the terms of this clause, all services agreed to be provided shall be deemed to have been provided whether provided or not.
  5. Cancellation and Refunds
    • 5.1 Where Doncaster Detectives has been instructed to commence a service of any kind, and a payment has been made by the client, these monies are nonrefundable in full once Doncaster Detectives has commenced work on the client's instructions.
    • 5.2 Any refund made or offered by Doncaster Detectives will be limited by funds available after any direct or indirect liability incurred by Doncaster Detectives, including time used for the purpose of meetings, consultations, travel or preparation, has been covered.
    • 5.3 If no work has been commenced by Doncaster Detectives, and it is agreed by Doncaster Detectives that a refund can be made, a refund less 25% administration fee will be made.
    • 5.4 If a refund is not considered optional by Doncaster Detectives a credit of the hours or tracking days may be offered and available to the client for 6 months from the date of original payment.
  6. Notices
    • For the purposes of these terms and conditions, the address at which notices can be left or to which notices can be sent by post is Riding Research Ltd 140 Nottingham Road, Nottingham, NG9 8AR. The Provider's business phone number is {LocalBranch.Phone}. The Provider's business email address is mail@doncasterdetectives.co.uk.

We're Here to Help

Thank you. Message sent.


Service and Support: 01302 798 586

Request a Callback in Urdu, Punjabi or Mirpuri

Doncaster Detectives Case Manager waiting to take your call Click to Request Callback

  Facebook

  • Listed in Your Local Yellow Pages
  • Associate Members of the American Association of Police Polygraphists
  • Members of the American Polygraph Association
  • Now Accepting All Popular Forms of Payment
  • Insured with HENSURE
Want to be a Private Investigator?
Argus Europe - One of our recommended partners for Private Investigator training

Why Choose Doncaster Detectives?

  • Case Management Team
    Doncaster Detectives experienced management team and highly skilled private investigators ensure that your case is carried out professionally and efficiently.

Doncaster Detectives FAQ

  • To hire your company is more expensive than some others that I have seen. Why is that?
  • How Much is it to Hire a PI?
  • What kinds of expenses will I be required to pay?
  • Why are you more expensive than some private investigation companies?
  • I can get private investigators cheaper somewhere else, so why should I pick you?

Nationwide Client Comments

  • Durham Detectives did a really thorough job, providing me with high quality photographic evidence and even DVD footage. They left no stone unturned, to get the...
    Bob, Co. Durham
  • I was pleasantly surprised to find Newcastle Detectives not only the most competitive in price, but second to none when it came to customer service. Top marks...
    Geoff, Newcastle
  • My daughter moved out after an argument with myself and my new partner. I didn’t hear from her for months. I thought, given time, she would get in touch again...
    Val, Whitley Bay
  • I just wanted to know what my partner was doing online every night. He said it was work, but he was staying up into the early hours of the morning, even at...
    Lynsey, South Shields
  • I really wanted a female private investigator to carry out the surveillance I needed doing. Durham Detectives provided one without hesitation. Their case...
    Pat, Durham

About Doncaster

Doncaster Detectives have been operating in Doncaster and Yorkshire and Humberside for almost 20 years.

  • Doncaster is the second largest city in South Yorkshire, after Sheffield and is also the 15th largest district in terms of population in the UK outside London.
  • Doncaster is a large town in South Yorkshire, England.
  • Doncaster is about 20 miles (32 km) from Sheffield and is popularly referred to as 'Donny'.
  • Doncaster has an international airport, and in recent years Doncaster centre has undergone regeneration including the development of an Education City campus.
  • Doncaster has also recently extended the Frenchgate Centre, a shopping centre and transport interchange.
  • According to the 2001 census, the urban sub-area of Doncaster had a population of 67,977.
  • Together with Bentley and Armthorpe, Doncaster forms an urban area with a population of 127,851.
  • Doncaster's metropolitan borough has a population of around 286,866.
  • In 2010, Doncaster was named the UK's ninth 'most musical' city by PRS for Music.
  • Today, many of Doncaster's streets are named with the suffix
  • The boundary of Doncaster principally extended from the River Don, along what is now, Market Road, Silver Street, Cleveland Street and Printing Office Street.
  • Doncaster is represented in the House of Commons by four MPs.
  • At a European level Doncaster is part of the Yorkshire and the Humber (European Parliament constituency) constituency and is represented by six MEPs.
  • Locally Doncaster is one of only twelve UK cities/towns to have a directly elected mayor, a position currently held by English Democrat Peter Davies.
  • Due to its proximity to major urban centres and motorway/rail infrastructure, Doncaster is home to a number of major distribution centres.
  • A significant proportion of fresh and frozen goods for Northern Supermarkets is dispatched by road from Doncaster.
  • On 5 March 2004, Doncaster was granted Fairtrade Town status.

Doncaster Detectives

Professional, efficient and discreet private investigator services in 158 UK cities, backed by an extensive UK network. Doncaster Detectives serve Doncaster and localities throughout Yorkshire and Humberside.

At Doncaster Detectives we pride ourselves on our professionalism. We have been assisting Corporate and Private Clients with their cases since 1999, and are always ready to go that extra mile for our clientele.




Doncaster Detectives - 95% Success Rate, 100% Legal

If you have any questions about our private investigations services in Doncaster, or private detective packages, then don't hesitate to call our friendly team on 01302 798 586 or contact us via the website.

Doncaster Detectives - The No1 Detective Agency in Doncaster

Atlas Office Park, First Point, Doncaster, DN4 5JT

Serving Doncaster, Rossington, Mexborough, Stainforth, Hatfield and all areas in and around Yorkshire and Humberside


Company Information

Harriet Bond Ltd. trading as Doncaster Detectives. Registered in England and Wales with company number 08112087

Postal Address: 140 Nottingham Road, Stapleford, Nottingham, England, NG9 8AR
Registered Address: Lawmax House 30-32 Nottingham Road, Stapleford, Nottingham, England, NG9 8AA